Counseling Live Chat

Fall 2023 Live Chat Hours (PST)

Monday Tuesday Wednesday Thursday Friday
9:00 a.m. - 12:00 p.m. 9:00 a.m. - 12:30 p.m. 8:00 a.m. - 10:00 a.m. 10:00 a.m. - 12:00 p.m. 9:30 a.m. - 12:30 p.m.
1:00 p.m. - 3:00 p.m. 1:00 p.m. - 3:00 p.m. 1:00 p.m. - 5:00 p.m. 1:00 p.m.- 4:00 p.m. Offline
Offline 5:00 p.m. - 7:00 p.m. Offiline Offline Offline

The Counseling Department is now offering Chatbot and Live Chat services.

  1. For general questions, click on the red box located on the bottom right hand corner of the screen. The Chatbox looks like this: Chatbot
  2. For Live Chat services, just type Live Chat in the chatbox and you will be connected to a live chat counselor.

Live Chat - Types of Services: 

  • General Questions
  • Links to general education/major sheets
  • Admissions and Records processes
  • Transfer requirements
  • Registration Issues
  • Matriculation steps for New and Returning students
  • Prerequisite Overrides - TSUM’s (if student has transcript available)
  • Major Changes
  • Probation information (referral to workshop for A1/P1, A2/P2)
  • Unit overload between 19-21 units

* Please note: We are unable to complete SEP's or complete a transcript evaluation in the chat. Please contact the Counseling Department at  559.442.8226 or use Starfish to schedule an appointment with a counselor for these services.

Live Chat Schedule

*Note: This schedule is subject to change without notice. If the chat reaches a high number of students, it may temporarily show as unavailable. Please keep trying back, or contact our office for assistance.