High School Facilitators: teachers employed by the K-12 districts and assigned by their high schools to be in the high school room with the students signed up for high school dual enrollment courses. They are not the teacher of record for Fresno City College or the class. These individuals are invaluable in helping the high school students succeed in the course taught by FCC instructors.
College Vetted High School Instructor: teachers of record for Fresno City College dual enrollment courses and employed by the K-12 districts, not Fresno City College. They meet minimum qualifications to teach the college course and have been approved to teach the college courses by SCCCD Human Resources, the dean, and department.
FCC Instructors: teachers of record for Fresno City College dual enrollment courses who are employed by Fresno City College, not the K-12 districts.
FCC Liaisons: Fresno City College faculty in the discipline who have been assigned to work with new college vetted high school instructors.
A&R: Admissions and Records, the department who assists with admissions to college, registration, transcript request, student record information, petitions, and enrollment verifications
AAP: Academic Accommodation Plan, record of process between DSPS students and counselors regarding academic adjustments or accommodations to provide student with equal access to the college process
AIM: Accessible Information Management Platform, the portal students use to apply for, view, and manage disability accommodations
AP: Advanced Placement are high school courses that have final exams where the students’ score may be eligible for college level credits based on the class and college
ASCCC: Academic Senate for California Community Colleges, the official voice of California community college faculty in academic and professional matters who are committed to equity, student learning, and student success
AY: Academic Year, the academic year a student is in, consisting of summer, fall, and spring
CAL-GETC: California General Education Transfer Curriculum, general pathway for California community colleges for students to fulfill lower-level courses that transfer to both UC and CSU schools
CCAP: College and Career Access Pathways, community college’s partnership with K-12 districts that allow high school students to take college courses during high school, free of tuition, outlined by a Memorandum of Understanding approved by both boards
CSU: California State University, 23 CSU campuses in California where students can earn bachelors, masters, and doctorate degrees
DE: Distance Education includes a variety of online, hybrid, and web-enhanced courses where students access online course materials through Canvas
DSP&S: Disabled Students Programs and Services where students with disabilities can receive accommodations and support
DuE: Dual Enrollment provides students with the opportunity to get a head start on their college education, save time and money, and experience college coursework with support from high schools and community college
EC: Early College provides students two options for taking college courses while still in high school: dual enrollment College and Career Access Pathways (CCAP) or high school enrichment (non-CCAP)
EW: Excused Withdrawal approved extenuating circumstances allows student to drop a class and receive an EW on their transcripts; an EW on a transcript does not impact PACE or GPA
FERPA: Family Educational Rights and Privacy Act, a federal law that regulates the privacy of student education records and personal information; FERPA requires written consent before disclosing personal information to a third party
HSE: High School Enrichment (Non-CCAP) allows high school students to earn college units outside of their regularly scheduled high school classes that may not earn students high school credit towards A-G requirements
IGETC: Intersegmental General Education Transfer Curriculum, a series of general education courses offered by California community colleges that students can take to satisfy most freshman and sophomore level courses at the UC system
ISA: Instructional Service Agreements, all instructors who plan to teach for Dual Enrollment courses are required to sign ISA each semester
MOU: Memorandum of Understanding, all CCAP classes must have a MOU with local high schools to offer college courses to K-12 students that are closed to the general public
PACE/SAP: Percent of academic progress, 67% equals Satisfactory Academic Progress (SAP)
SCCCD: State Center Community College District is the campuses of Fresno City College, Clovis Community College, Reedley College, and Madera Community College
SEP: Student Education Plan outlined courses recommended by counselors for students to guide enrollment and progress towards certificates or degrees
UC: University of California, 10 UC campuses in California where students can earn a bachelors, masters, and doctorate degrees
USD: Unified School Districts in specific regions
We encourage high school students to work closely with their high school counselors to ensure they are meeting requirements for graduating from high school. High school counselors can often be the first and best resource to students for planning and resource referral.
Fresno City College has dual enrollment counselors who provide pathway support to help dual enrollment students achieve a successful college experience in the approved pathways.
Fresno City College is committed to create an accessible, inclusive campus environment using holistic, comprehensive, and strategic services to empower students with disabilities and provide them access to pursue their academic, personal, and vocational goals.
Answers to frequently asked questions, including differences between high school and college for students with disabilities, are available at Disabled Students Programs and Services (DSPS) Transition to College with discussion of the following topics:
- applicable laws
- required documentation
- self-advocacy
- parental role
- instruction
- grades and tests
- study responsibilities
A high school IEP or 504 plan alone does not determine eligibility to receive academic accommodations in community college courses. To become eligible for academic accommodations in a college course, dual enrollment students must follow these steps:
- Self-identify as a student with a disability
- Apply to the college DSPS program through the AIM Student Portal
- Upload a copy of the student’s most recent IEP/ Psychological or 504 plan (including diagnosis)
- Request accommodations through Accommodations and Services
- Meet with a DSPS counselor to develop an Academic Accommodation Plan (AAP)
- Email a Faculty Notification Letter (FNL) of agreed upon accommodations to their college course instructor(s) though their AIM Student Portal
Please contact DSPS for any questions or support with the DSPS application at 559-442-8237.
The best way to access faculty SCCCD email, Self Service, and Canvas (the college’s Learning Management System) is to follow the instructions found on the Technology Help webpage to log into My Portal accessed from the Fresno City College main website. The Technology Help webpage also lists several help desk numbers for additional support. Instructors can get 24/7 assistance by calling 559-499-6072, for employee/faculty password reset call 559-443-8670, or for Canvas and Self Service access contact the district office at 559-244-4357.
Dual enrollment instructors, in addition to the high school facilitators, should enroll in the Canvas training “course” Virtual Hub for Faculty. Note: You may have to request access to the Hub from Tech Support the first time you try to sign in. There is a wealth of information, including guides for key points of the semester such as beginning and end of the semester pointers and videos. There are also links to 24/7 Canvas support for questions, digital tools, and a service ticket request to meet individually for support from the Fresno City College Distance Education office. In addition to this resource, the SCCCD Support Center has several articles and FAQs related to Canvas, email, labs, and technology.
Students accessing My Portal for the first time will complete the MFA Proofup for security and then use these instructions for logging on:
Username: Students can log in using their seven-digit ID number for the username. The password will be the same one students use for email, Canvas, Self-Service, and Wi-Fi.
Initial Password: First name initial (upper case) + last name initial (lowercase) + date of birth (mmddyy). Example: Juan Soto born on July 9th of 1998 password=Js070988
Students should be encouraged to enroll in the Canvas “course” through Virtual Hub for Students to gain access to many resources, including tips for how to use Canvas, and access to many student resources available to dual enrollment students such as the Career and Employment Center and Net-Tutor.
MyPortal: This is the centralized single-sign-on website to allow access to all the digital resources at Fresno City College including but not limited to Email, Canvas, Self-Service, etc. This can be accessed through the MyPortal icon at the top of all pages of the FCC website.
Canvas: This is the Learning Management System at Fresno City College. All faculty should use this LMS rather than other LMS that may be assigned to the by the K-12 School District.
SCCCD Email: This is the email assigned to all instructors who teach for Fresno City College. The email’s domain will be @fresnocitycollege.edu. All faculty are required to check their email and communicate with their department, administration, and students through this email. K-12 School District assigned email shall not be used for Fresno City College contact. All faculty are expected to check their emails on regular basis.
Self-Service: This is the enrollment management and information hub that allows faculty to check student enrollment, drop students, issue add authorizations, enter final grades, etc. From time to time, there are references to “WebAdvisor,” which was the previous system used at the FCC. We no longer use that system.
Starfish is a versatile and inclusive tool to support student success.
Through Starfish, instructors can provide feedback to students, express concerns, give kudos for hard work, and raise flags using the Early Alert system, which will help connect students with counselors and resources for support. Through this system, students can connect with their Dual Enrollment college counseling network, access education plans, view grades for completed courses, view academic progress, and get feedback from instructors through Early Alert. This system is not a replacement for Canvas. This resource is for support services.
Many local high schools have tutoring options on their sites for students, and students can check with their high school counselors for available options at their specific schools.
Fresno City College has several tutoring options for dual enrollment students. Instructors embed Net-Tutor, a 24 hour a day, 7 day a week online tutoring service, in their Canvas shell. Students can access Net-Tutor through the Virtual Hub for Students. Both in-person and online tutoring is available through Fresno City College’s Tutorial Center, including weekday evening hours and weekend hours, for a large variety of subjects. There are also separate Math Support, PASS (Peer Assisted Study Sessions)/English Support Center, and Reading and Writing support centers.
Dual enrollment students can use their high school library facilities, and are also highly encouraged to use the wealth of resources available to them through Fresno City College’s Library. Through the library students can chat with a librarian 24/7, receive technology loans, utilize a repository of resources that can be accessed in person and online, including a large number of online research databases, citation and avoiding plagiarism help, and many short video tutorials. Instructors can also get support from librarians and utilize the resources available to support their class through the library. These resources instructors can request include but are not limited to:
- library research instruction
- RAP sessions, in-depth individual research consultations with librarian
- course materials for placement on reserve
- help with Open Educational Resources (OER)
Copy Services: To access Copy Center services, submit a Copy Center Request form. Faculty can get copies of their exams or other resources. Allow at least three working days for completion of your order.
Computer Labs: dual enrollment students will have access to computer labs at their high school, in addition to access at their local libraries. Fresno City College has computer labs open on a variety of days and times: located inside the Learning Resource Center and Library, the computer labs provide access to a wide range of software applications in support of students' academic goals.
Dual enrollment students can access the Career and Employment Center at Fresno City College, which offers services like those that may be available at their high schools: workshops associated with the job search process, help with resume writing and interview preparation, help registering for Job Speaker, the college’s online job board platform, career interest inventories, and career fairs. The Center is open Monday through Friday, 8am–5pm, and students are encouraged to call ahead to confirm at (559) 442-8294.
Upward Bound is a program aimed at encouraging low-income and first-generation students to pursue college by acquiring the academic skills and motivation necessary to succeed in high school and transition into college. Many dual enrollment students would qualify for this supportive program, which is currently open to Edison, Fresno, Hoover, McLane, and Roosevelt High School students. Additional tutoring support and college field trips are among their many benefits and services. The Upward Bound webpage outlines the eligibility requirements, enrollment process, and benefits of joining.
The Ram Pantry on the Fresno City College campus is available to all currently enrolled students at Fresno City College, including dual enrollment students, and the Ram Pantry offers up to ten items of free food every day that the pantry is open. Days, times, and location are on the website.
Fresno City College's Psychological Services Office maintains a helpful Community Resources database with information on crisis intervention and emergency services, as well as low-cost mental health providers.